Businesses both big and small need to control costs by minimizing the number of staff required for both sales and customer service. In partnership with the HubSpot® marketing platform and CRM, we can add custom features such as personalized smartphone SMS communications, integrate your website or CRM with HubSpot® sales tools, or migrate your existing customer information to the HubSpot® CRM.
Every customer journey is different. Using a variety of different technologies, we help businesses automatically track customer interactions with their brand and use this information to generate relevant automated communications based on actual customer behavior.
As the vast majority of consumers worldwide have mobile devices on them throughout the day with push-notifications and alerts for incoming texts, SMS is the #1 way to grab the attention of prospects and customers. From promotional messages, to order/issue updates, to automatic surveys with easy push-button connect to a live agent, Netfluence can setup and manage your SMS communications for maximum impact.
The days of one-size-fits-all email promotional ‘blasts’ are long over. We help companies develop customer-specific workflows for email promotions, newsletters, and product updates that are relevant to each recipient, significantly increasing the odds they will act on your messaging.
Using website behavior-tracking software, we can install a ‘lead-intelligence’ module into your sales CRM that provides historical information about a specific customer’s browsing history on your website (such as products-viewed, articles read, forms submitted, and more), enabling reps to quickly identify a prospect’s interests or needs and close deals faster.
Unify Sales, Marketing and Customer Service by connecting HubSpot Sales CRM to your external service platforms.Learn More
Collect recurring payments from your customers directly on HubSpot's website pages.Learn More
Personalize customer touch-points through custom SMS, Social Media, and CRM-driven automation.Learn More
Build custom reports that provide actionable insights for your business across all departments.Learn More